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Your Data Stays Safe With audi88

When you open an account with us, your personal information — from your DANA or OVO deposit details to your account history — is encrypted and kept private.

Data encryption on all transactionsDANA, OVO, GoPay and QRIS payment securityAccount access controls you manage
audi88 Your Data Stays Safe With audi88
GET IN TOUCH

How to Contact Us About Your Privacy

Your privacy questions matter to us. Reach out via live chat, email, or our support ticket system — all available in English for Indonesia players. We respond to privacy requests within 5 business days.

Team online

Live Chat

Open the chat widget in your account lobby any time between 08:00 and 23:00 Jakarta time, seven days a week, to ask about your data or account settings.

Email Support

Send privacy questions to [email protected] with your account username. We reply within one business day with a full explanation.

Account Settings

Go to Account > Privacy & Preferences in your lobby to update what we collect or review your data retention choices.

SECURITY & CONTROL

How We Handle Your Information

We use industry-standard encryption for all your data — from your first DANA deposit to your withdrawal verification. Cookies on our site help us remember your preferences and protect you from fraud.

Encryption & Storage

All deposits via DANA, OVO, GoPay and QRIS, plus your personal data, travel over encrypted connections and rest on firewalled servers. No third party sees your payment details.

Cookies & Tracking

We use session cookies to keep you logged in and functional cookies to detect unusual login attempts. You control these in your browser at any time.

Withdrawal Verification

Before money leaves audi88, we confirm your identity using your registered email and phone. This protects both your account and our payment channels.

Account Deletion

If you want to close your account and remove your data, email [email protected] with your username. We process deletions within 10 business days.

Data Access Requests

You can ask for a copy of all data we hold on your account — login history, deposits, game records — by opening a support ticket. Download arrives within 5 business days.

Policy Updates

We update this policy when local law changes or our security improves. We notify you via email if changes affect how we handle your payment or personal information.

Privacy Policy – Your Questions Answered

No. Your DANA, OVO, GoPay or QRIS information stays with audi88 and only reaches our payment processor to verify your deposit. We never sell or share your payment data with games, advertisers or other platforms.

We keep your account data — login logs, deposit and withdrawal records, game history — for up to three years after your last activity, where local law permits. After that, old records are deleted unless law requires us to keep them longer.

Yes. Email [email protected] with your username and request permanent deletion. We remove your account and associated records within 10 business days, except where law requires us to retain transaction records.

We monitor our systems 24/7 and encrypt all sensitive data. If a breach occurs, we notify affected users via email within 24 hours and advise you to change your password immediately. Our support team is available 24/7 to help.

We use your email only to send you account alerts, withdrawal confirmations, and policy updates from audi88 — never to market third-party products. You can opt out of promotional emails in Account > Email Preferences.

Yes. Log into your account, go to Account > Profile, and update your name, phone or email directly. For deeper data requests or corrections, contact [email protected] and we'll reply within one business day.

Your privacy depends on local law. audi88 honours Indonesian national data protection rules. If local law in your region grants you extra rights — such as extended data retention or easier deletion — we follow that rule.